Customers may cancel their subscription at any time through the account dashboard. The cancellation process is designed to be transparent and straightforward.
Upon cancellation, customers will retain full access to the platform until the end of the current billing cycle. No further charges will be applied after the cancellation confirmation is sent. All cancellation requests generate a confirmation email, which should be retained for your records.
Account data associated with a canceled subscription may be retained for legal compliance, fraud prevention, and auditing purposes. Customers may also request permanent deletion of their data, which will be handled in compliance with applicable data protection regulations.
Reactivation of canceled accounts is available at any time by selecting a new subscription plan.
If you need assistance canceling your subscription or have any questions, our support team is always here to help.
📧 Email: support@smartfileconversion.com
📞 Phone: (307) 448-1684
Imperion Ridge LLC
Address: 2020 Carey Avenue, Suite 800, Cheyenne, WY 82001
Phone: (307)Â 448-1684
Email: support@smartfileconversion.com
Business banking & card issuance platform built for scale. Powering the next generation of financial products.
RioDuo solutions may not be available to all customers. Terms and conditions apply and are subject to change.
RioDuo is a financial services platform and not a FDIC insured bank. FDIC insurance only covers failure of insured deposit institutions. The RioDuo Card is issued by Sutton Bank, Member FDIC. All funds in the card account are subject to pass-through FDIC insurance up to $250,000 per ownership category.
The RioDuo Cards are issued by Sutton Bank, Member FDIC pursuant to a license by Visa U.S.A. Inc. and Mastercard International Incorporated.
