We provide one-time digital services and does not ship physical products or offer ongoing platform access. All services are delivered electronically and fulfilled after payment has been successfully processed.
Once a purchase is confirmed, our team begins providing the purchased service directly to the client using the information supplied at checkout. Delivery may include digital files, reports, results, or completed work sent via email or another agreed-upon electronic method. No user account, login credentials, or ongoing access is required or created as part of this service.
Service fulfillment timelines vary depending on the nature of the service purchased. Estimated delivery timeframes, when applicable, are communicated at the point of sale or during follow-up communication. While most services are delivered promptly, certain services may require additional processing time to ensure accuracy and quality.
In rare cases where delivery is delayed due to technical issues or unforeseen circumstances, our support team will communicate updates and work to complete the service as quickly as possible. Customers who do not receive confirmation of service delivery within the stated timeframe are encouraged to contact our support team for assistance.
For all inquiries related to service delivery or fulfillment, please reach out to our support team:
📧 Email: support@filerefine.com
📞 Phone: (406) 344-8796
Solent Grove LLC
Address: 711 Central Ave, Suite 200, Billings, MT 59102
Phone: (406) 344-8796
Email: support@filerefine.com
Business banking & card issuance platform built for scale. Powering the next generation of financial products.
RioDuo solutions may not be available to all customers. Terms and conditions apply and are subject to change.
RioDuo is a financial services platform and not a FDIC insured bank. FDIC insurance only covers failure of insured deposit institutions. The RioDuo Card is issued by Sutton Bank, Member FDIC. All funds in the card account are subject to pass-through FDIC insurance up to $250,000 per ownership category.
The RioDuo Cards are issued by Sutton Bank, Member FDIC pursuant to a license by Visa U.S.A. Inc. and Mastercard International Incorporated.